Terms & Conditions



Payment

All products must be prepaid before shipping. We accept major credit cards, money order, paypal and certified checks. Checks and money orders may require up to 2 weeks for clearance before the order can be shipped. All returned checks are subject to a $35 processing fee.



Returns/Exchange

All returns and exchanges must be approved by EuroGEAR USA with a return authorization number and are subject to a 25% restocking fee. Returns and exchanges must be requested within 7 days upon delivery. All approved return or exchange products must be returned in unaltered and unused conditions in its original packaging or better. Refunds will not be issued if the products are used or altered from its original conditions in any way. Special order items are non refundable. In case of damage during transit, a refund will be given only after a claim has been settled with the shipping carrier. Failure to comply with these conditions may result in refusal of the shipment and/or no refunds will be issued.



Shipping

Most aerodynamics products are shipped via truck freight and normal delivery time may range 10-20 business days depending on the origin. Though we purchase insurance for all shipments, damage during transit may occur. Please inspect all packages and its content before signing and accepting the package. In the event that damage has occurred, note all damages on the delivery bill and have the delivery person sign for verification. Damages must be noted at the time of delivery, no exceptions. Contact us within 1 business day regarding the damage. Failure to comply with this policy may result in denial of claim.



Backorders on Products

All in stock products are shipped within 1-2 business days. Any products that are on backorder will be ordered immediately and will be shipped upon its arrival. In the event of a backorder, customers may cancel their order within 10 business days from the original order date. Any cancellations made after are subject to a 15% cancellation fee.



Warranty/Liability

All products sold by EuroGEAR USA are aftermarket products unless otherwise stated and therefore, do not come with any warranty. All parts are sold on a "as is" basis and all sales are final. Products sold by EuroGEAR USA are intended for off road and show use only. EuroGEAR USA is not liable for any damages or injury caused by these products. Some products may not be legal in some states and vehicles with these parts may not be driven on a public road or highway. In some cases, special modifications may be required to install these parts such as removal of turn signals, bumper reinforcements and other safety equipment. Making such modifications may impair your safety. Hood pins are required to properly install carbon fiber hoods. Always use all necessary safety devices when using these parts. Perform such modifications at your own risk. EuroGEAR USA is in no way responsible for your actions.



Copyrights/Trademarks

All contents found on this site including text, icons, graphics, pictures, logos, and images are properties of EuroGEAR USA or its owners. Any unauthorized use of the materials on this site is subject to criminal and civil penalties under copyright and trademark laws. EuroGEAR USA, icons, graphics, pictures, logos and images are trademarks and/or trade dress of EuroGEAR USA. All other trademarks, product names, company names or logos and customer provided pictures herein are the property of their respective owners. EuroGEAR USA is in no way affiliated with Audi, BMW, Mercedes Benz, Mini, Porsche or Volkswagen.



Typographical & Graphical Errors

Typographical, graphical or other types or errors may occur on this web site. In the event an error such as a misprinted price on a product occurs, EuroGear reserves the right to cancel and refuse sale to the customer under any circumstances. Prices are subject to change without notice. Sales are subject to end without notice. We reserve the right to refuse sales and service to anyone.



Thank you for reading our terms and conditions. Please contact our staff directly if you should have any questions or comments. We wish that you enjoy your shopping experience at EuroGEAR USA.